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Sector Policy/Strategy
Cover page of the publication

Understanding the WASH Sector

Year of publication:
2010
Intended for implementation partners and/or civil society organizations, this framework outlines how to carry out an analysis of the capability, accountability and responsiveness (CAR) of the WASH sector at the national level.
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Planning Monitoring and Review
Citizen Report Card Learning Toolkit

Citizen Report Card Learning Toolkit

Year of publication:
2006
This self-learning online course is provides basic knowledge and skills to implement Citizen Report Cards (CRCs). A CRC is a simple but powerful tool to provide public agencies with systematic feedback from users of public services. The target audience includes officers of local governments, civil society organizations, development agencies, and consortiums.

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